Store Policy

Customer Care

Got a question about your order, sizing, or delivery? We're here to help. Orders within the United Kingdom are processed within 1–2 business days and typically arrive within 3–5 business days of dispatch, with tracking sent by email.

If something isn't quite right, you can return unworn, unwashed items in their original condition within 30 days of delivery for a refund or exchange — just get in touch with your order number and we'll sort it out. Sale items and worn products may not be eligible for return unless faulty.

For anything else, reach out to us at support@shop-kinfolkco.com and we'll get back to you as soon as possible.

Privacy & Safety

Kinfolk.Co collects personal information — such as your name, email address, shipping address, and payment details — solely to process orders, provide customer support, and improve your shopping experience. We never sell your personal data to third parties. Information is only shared with trusted service providers (such as payment processors and couriers) strictly to fulfil your order.

You have the right to access, correct, or request deletion of your personal data at any time by contacting us. For full details on your rights under UK data protection law, see the UK GDPR guidance from the Information Commissioner's Office (ICO).

All payments on this site are processed through secure, encrypted checkout — we do not store your card details.

Wholesale Inquiries

Interested in stocking Kinfolk.Co in your store, gym, or studio? We work with a select number of retail and fitness partners across the UK. Get in touch with a bit about your business and we'll follow up with our wholesale catalogue, pricing, and minimum order requirements.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments